Plumbing dispatch and availability

Three minutes to respond

An offer has a server-enforced deadline. If unanswered, it moves to the next eligible provider; the process does not depend on a customer leaving a browser open.

Availability that means something

A provider must be verified, in the right service area, recently active, online and below their capacity.

Customer choice

Customers can prioritize indicated arrival, published starting cost or reviews, then accept or skip an estimate.

Confirmed jobs stay assigned

Accepted work stays with that provider. Reassignment after acceptance requires a separate resolution rather than silent automatic dispatch.